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TERMS AND CONDITIONS

Effective Date: 1/1/2023

Welcome to ConcretePRO.com (“Website”), operated by Concrete PRO (“Company,” “we,” “us,” or “our”). By accessing or using this Website, requesting services, submitting forms, or otherwise interacting with us online, you agree to be bound by these Terms and Conditions (“Terms”).

If you do not agree to these Terms, please do not use our Website.

1. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You may not:

  • Use the Website in any way that violates applicable laws or regulations.
  • Attempt to gain unauthorized access to any portion of the Website or related systems.
  • Interfere with the Website’s operation or security.
  • Submit false, misleading, or fraudulent information.

We reserve the right to terminate or restrict access to any user who violates these Terms.

2. Services

Concrete PRO provides information regarding construction-related services, including but not limited to:

  • Foundation repair
  • Foundation waterproofing
  • Basement waterproofing
  • Concrete repair
  • Concrete leveling
  • Brick sealing
  • Crawl space repair and encapsulation
  • Egress window installation
  • Driveway, walkway, and outdoor step services

All services are subject to availability, inspection, project feasibility, and execution of a separate service agreement.

3. Estimates and Quotes

Any estimate, quote, or pricing information provided through the Website, by email, or by telephone is:

  • Preliminary and non-binding unless expressly stated otherwise.
  • Subject to on-site inspection and project evaluation.
  • Subject to change based on labor, materials, site conditions, permits, and unforeseen circumstances.

A contract signed by both parties shall govern all construction services.

4. Customer Responsibilities

Customers agree to:

  • Provide accurate contact and project information.
  • Ensure lawful access to the property where services will be performed.
  • Obtain necessary permissions from property owners, homeowners’ associations, tenants, or other relevant parties.
  • Inform us of known hazards, utility locations, or site conditions that may affect the work.

Failure to provide accurate information may result in delays, additional costs, or cancellation of services.

5. Payments

Payment terms will be outlined in the applicable service agreement or invoice.

Failure to make timely payments may result in:

  • Suspension of work;
  • Late payment fees where permitted by law;
  • Collection actions;
  • Recovery of legal costs and expenses associated with collection.
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6. Intellectual Property

All content on this Website, including text, graphics, logos, photographs, videos, designs, and software, is owned by or licensed to Concrete PRO and is protected by applicable intellectual property laws.

You may not:

  • Copy, reproduce, distribute, or modify Website content without prior written permission.
  • Use our trademarks, logos, or branding in any manner without authorization.
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7. Website Content Disclaimer

The Website is provided for informational purposes only.

While we strive to ensure accuracy, we do not guarantee that:

  • Website content is complete, accurate, or current;
  • Descriptions of services reflect all project circumstances;
  • The Website will be uninterrupted or error-free.

Construction, repair, and waterproofing results vary depending on site-specific conditions and factors outside our control.

8. Third-Party Links

The Website may contain links to third-party websites for convenience.

We do not control or endorse third-party content and are not responsible for their:

  • Accuracy;
  • Privacy practices;
  • Availability;
  • Products or services.

Your use of third-party websites is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, Concrete PRO shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of:

  • Website use;
  • Inability to access the Website;
  • Reliance on Website content;
  • Delays or interruptions in Website operation.

Our total liability relating to Website use shall not exceed the amount paid by you, if any, for access to the Website.

10. Indemnification

You agree to defend, indemnify, and hold harmless Concrete PRO, its owners, employees, contractors, affiliates, and representatives from any claims, damages, liabilities, losses, costs, or expenses arising from:

  • Your violation of these Terms;
  • Your misuse of the Website;
  • Any false or misleading information submitted by you.
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11. Warranties

Any warranties applicable to construction services will be set forth in the written service agreement provided to the customer.

Except as expressly stated in writing, the Website and its contents are provided “AS IS” and “AS AVAILABLE” without warranties of any kind.

12. Privacy

Your use of the Website is also governed by our Privacy Policy.

By submitting contact forms or requesting service, you consent to the collection and use of information as described in our Privacy Policy.

13. SMS, Email, and Communications Consent

By submitting your contact information through our Website, you consent to receive communications from Concrete PRO, including:

  • Appointment confirmations;
  • Service updates;
  • Estimate information;
  • Customer support messages;
  • Marketing communications where permitted by law.

You may opt out of marketing communications at any time.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to conflict-of-law principles. Any disputes arising under these Terms shall be resolved in the courts located within the applicable jurisdiction where Concrete PRO maintains its principal place of business.

15. Changes to Terms

We reserve the right to modify these Terms at any time.

Updated Terms become effective upon posting on the Website. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

16. Contact Information

Concrete PRO
3030 Kettering Blvd.
Moraine, OH 45439
Phone: (937) 777-9191
Email: info@concretepro.com

By using ConcretePRO.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.